Privacy Policy for Vitality Addiction Rehab
Last Updated: [May 30, 2025]
At Vitality Addiction Rehab, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario’s Personal Health Information Protection Act (PHIPA).
1. Information We Collect
We may collect the following types of personal information through our website or during the course of providing our services:
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Name, email address, phone number, and mailing address
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Health-related information voluntarily shared for treatment inquiries
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Emergency contact information
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IP address and browser/device information (collected automatically through website analytics tools)
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Any other information you choose to provide through forms or direct communication
2. How We Use Your Information
We use your personal information to:
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Respond to inquiries or contact requests
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Assess eligibility for treatment or services
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Provide and manage our addiction treatment services
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Improve the functionality and user experience of our website
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Communicate with you about your care, appointments, or our services (with your consent)
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Meet legal and regulatory obligations
3. Consent
By submitting your information through our website or communicating with us directly, you consent to the collection, use, and disclosure of your personal information as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.
4. Disclosure of Information
We do not sell or trade your personal information. We may share it only in the following limited circumstances:
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With medical professionals and staff directly involved in your care
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With your consent, to family members or emergency contacts
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When required by law, such as under a subpoena or court order
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With service providers who help us operate our website or manage our operations (e.g., hosting services), under strict confidentiality agreements
5. Data Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include secure servers, encrypted transmissions, and access controls.
6. Access and Correction
You have the right to access your personal information and request corrections if it is inaccurate or incomplete. To do so, please contact us using the details provided below.
7. Retention of Information
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
8. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to read the privacy policies of any external websites you visit.
9. Cookies and Analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to enhance your browsing experience and understand how visitors interact with our content. You can manage cookie preferences through your browser settings.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
Vitality Addiction Rehab
752 Pinegrove Ave
Innisfil, ON L9S 2K2
Email: info@vitalityrehab.ca
Phone: 1-844-942-2940
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. The most current version will always be posted on our website with the effective date noted at the top.
